Discover Your Digital Quotient (DQ)
How ready is your organization for the future? Our Digital Quotient (DQ) assessment benchmarks your organization's digital maturity progress against industry standards. This quick diagnostic unlocks targeted insights in minutes and shows a tailored path to accelerate your transformation into an Ideal Digital Mobile Operator (DMO).
What Is an Ideal DMO?
The blueprint for a high-performance, digital-first operator.
The Ideal DMO is a telco that’s made the leap to techco – successfully commercializing digital services, not just connectivity. It drives faster go-to-market cycles, intelligent customer engagement leveraging AI– all through leaner operating models that reduce cost-to-serve while enhancing customer lifetime value.
From product to customer experience, IDMOs are built for speed, hyper-personalized engagement, and sustained growth.
What is the Digital Quotient (DQ)?
A strategic benchmark for telcos seeking to evolve into an IDMO.
The Digital Quotient is a proprietary framework that measures a telco’s readiness to transform into an Ideal DMO – one that operates with the agility, intelligence, and product mindset of a modern tech company.
Your DQ score is not just a number – it is a diagnostic baseline for prioritizing transformation levers that unlock and maximize commercial impact.
Customer Experience
Seamless, personalized, emotionally resonant interactions across every touchpoints
Innovation
Scalable ecosystems, platform intelligence, and monetization beyond just connectivity
Business Enablement
The internal culture, tools, and agility to sustain digital innovation at scale
across three transformation pillars
Customer Experience
Seamless, personalized, emotionally resonant interactions across touchpoints
Innovation
Scalable ecosystems, platform intelligence, and monetization beyond connectivity
Business Enablement
The internal culture, tools, and structures to sustain digital innovation at scale
What You’ll Need
Come prepared to go deep
This is a guided, executive-level assessment. To get the most value, you’ll need access to key information from across your organization. Here's what to have on hand:
Business Enablement
- CRM systems
- Customer profitability metrics
- Team/org structure
- Cultural readiness
Customer Experience
- App/mobile UX metrics
- NPS and churn data
- Digital product suite overview
Innovation
- Ecosystem strategy
- Platform monetization plans
- Partner and API roadmaps
Business Enablement
- CRM systems
- Customer profitability metrics
- Team/org structure
- Cultural readiness
Customer Experience
- App/mobile UX metrics
- NPS and churn data
- Digital product suite overview
Innovation
- Ecosystem strategy
- Platform monetization plans
- Partner and API roadmaps
Potential Outcomes
Where You’ll Land
Potential Outcomes
Where You’ll Land
Planet Telco
The Traditionalists
Planet Culture
The Unifiers
Planet Tech
The Optimizers
Planet Business
The Strategists
Planet Talent
The Enablers
Planet CX
The Empaths
Planet Full Circle
The Visionaries
Planet Telco
The Traditionalists
Traditionalists focus on the stable, proven, and reliable. They prioritize operational precision and consistent delivery – but often move cautiously when it comes to change. They lag behind in adopting emerging technologies and miss out on disruptive growth opportunities.
They often say:
“Let’s not break what already works.”
Planet Culture
The Unifiers
Unifiers grow in woven, grounded landscapes shaped by shared values, communal circles, and organic trust. They lead through alignment, listen before acting, and bring people together across differences. Transformation for them starts from within—through belief, inclusion, and clarity of purpose.
They often say:
“If the mindset doesn’t shift, nothing else will.”
Planet Tech
The Optimizers
Optimizers thrive in crystalline cities and fast-changing digital terrain. They are builders, testers, and tinkerers who see every problem as something to improve. Agile, efficient, and data-driven, they move quickly and rarely settle for version one.
They often say:
“Ship it, test it, scale it.”
Planet Business
The Strategists
Strategists are shaped by precise, layered landscapes—cities of trade winds and of change, and engineered growth bursts from international commerce. They think in outcomes, are built for scale, and only act when the path is clear. Every move is intentional, every structure built to last.
They often say:
“What’s the upside—and how soon?”
Planet Talent
The Enablers
Enablers emerge from living networks—glowing root systems, bridges of collaboration, and spheres of learning. They are teachers, team-builders, and growth-makers who know transformation happens through people. Their environments adapt—and so do they.
They often say:
“Skills can be taught. Mindset is everything.”
Planet CX
The Empaths
Empaths navigate golden fields and kinetic surfaces that respond to both human and earthly needs. They design for feeling and flow, crafting experiences that are intuitive, beautiful, and deeply personal. For them, every interaction is a chance to build trust.
They often say:
“Would you enjoy this experience?”
Planet Full Circle
The Visionaries
Visionaries come from a fully integrated world—where nature, technology, and intelligence move as one. They see systems, not silos. They connect teams, tools, and ideas into a single rhythm. For them, transformation is about harmony at scale.
They often say:
“This only works if everything works together.” This planet has earned its name in more ways than one.
Planet Telco
The Traditionalists
Traditionalists focus on the stable, proven, and reliable. They prioritize operational precision and consistent delivery – but often move cautiously when it comes to change. They lag behind in adopting emerging technologies and miss out on disruptive growth opportunities.
They often say:
“Let’s not break what already works.”
Planet Culture
The Unifiers
Unifiers grow in woven, grounded landscapes shaped by shared values, communal circles, and organic trust. They lead through alignment, listen before acting, and bring people together across differences. Transformation for them starts from within—through belief, inclusion, and clarity of purpose.
They often say:
“If the mindset doesn’t shift, nothing else will.”
Planet Tech
The Optimizers
Optimizers thrive in crystalline cities and fast-changing digital terrain. They are builders, testers, and tinkerers who see every problem as something to improve. Agile, efficient, and data-driven, they move quickly and rarely settle for version one.
They often say:
“Ship it, test it, scale it.”
Planet Business
The Strategists
Strategists are shaped by precise, layered landscapes—cities of trade winds and of change, and engineered growth bursts from international commerce. They think in outcomes, are built for scale, and only act when the path is clear. Every move is intentional, every structure built to last.
They often say:
“What’s the upside—and how soon?”
Planet Talent
The Enablers
Enablers emerge from living networks—glowing root systems, bridges of collaboration, and spheres of learning. They are teachers, team-builders, and growth-makers who know transformation happens through people. Their environments adapt—and so do they.
They often say:
“Skills can be taught. Mindset is everything.”
Planet CX
The Empaths
Empaths navigate golden fields and kinetic surfaces that respond to both human and earthly needs. They design for feeling and flow, crafting experiences that are intuitive, beautiful, and deeply personal. For them, every interaction is a chance to build trust.
They often say:
“Would you enjoy this experience?”
Planet Full Circle
The Visionaries
Visionaries come from a fully integrated world—where nature, technology, and intelligence move as one. They see systems, not silos. They connect teams, tools, and ideas into a single rhythm. For them, transformation is about harmony at scale.
They often say:
“This only works if everything works together.” This planet has earned its name in more ways than one.
Potential Outcomes
Where You’ll Land
Planet Telco
The Traditionalists
Traditionalists focus on the stable, proven, and reliable. The foundation of precision and reliability is unmatched. They prioritize consistent delivery, but often move cautiously when it comes to change. They lag behind in adopting emerging technologies and miss out on disruptive growth opportunities.
They often say:
“Let’s not break what already works.”
Potential Outcomes
Where You’ll Land
Planet Culture
The Unifiers
Unifiers excel at building consensus and commitment. Their strength is rooted in shared values, communal circles and organic trust, ensuring alignment across teams. They lead by listening and prioritize culture as the true starting point for transformation. However, this deep internal focus often means slow decision cycles, risking the opportunity to grow faster.
They often say:
“If the mindset doesn’t shift, nothing else will.”
Potential Outcomes
Where You’ll Land
Planet Tech
The Optimizers
Optimizers thrive in fast-changing digital terrain in the pursuit of the best outcome. They're the builders and testers who treat every problem as a launchpad for the next improvement. Optimizers are masters of efficient iterations, data-driven measuring every action and move quickly to achieve maximum results with minimal waste.
They often say:“Ship it, test it, scale it.”
Potential Outcomes
Where You’ll Land
Planet Business
The Strategists
Strategists are laser-focused on intentional growth and scale. Everything they build is designed to last and they require a clear path to desired outcomes before they commit resources. For the strategist, every move must be a powerful step towards a lasting, successful structure.
They often say:“What’s the upside—and how soon?”
Potential Outcomes
Where You’ll Land
Planet Talent
The Enablers
Enablers are the architects of the future workforce. They emerge from living networks of learning and collaboration, understanding that true transformation is built by and through people. For them, investing in talent isn't an expense, it's the single biggest catalyst for change. Enablers truly believe in growth-markers - where if you empower people, the strategy executes itself.
They often say:“Skills can be taught. Mindset is everything.”
Potential Outcomes
Where You’ll Land
Planet CX
The Empaths
Empaths master the art of customer experience. They design for feeling and delight, focusing entirely on human and emotional needs. They craft experiences that are intuitive and feel deeply personal. For them, every interaction is a chance to build organic trust, they transform simple transactions into lasting profitable relationships.
They often say:“Would you enjoy this experience?”
Potential Outcomes
Where You’ll Land
Planet Full Circle
The Visionaries
Visionaries have unlocked the power of full organizational synergy. They have achieved a fully integrated world where strategy, technology, and culture move as a single entity. They see beyond the silos, connecting teams, tools and ideas into one unstoppable rhythm. For them, transformation is not a goal - it's the foundation for sustained, exponential growth.
They often say:“Integration is the only path to limitless scale.” This planet has earned its name in more ways than one.
Why It Matters
Transformation starts with truth
The Digital Quotient isn’t a quiz — it’s a transformation audit. By understanding where you stand, you gain the clarity to act, the insight to prioritize, and the confidence to lead.
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